OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
153 ratings and 122 comments received in the last 90 days.
25 March 2026
The best car. So glad that I've gone back to a mini
24 March 2026
Nice design
24 March 2026
Andrew was very helpful and kept us informed of everything. Great experience
21 March 2026
Sytner Cardiff has always been very professional and extremely helpful. I have been dealing with them for over twenty years .
16 March 2026
We were very pleased with the service we received from Mini Syntner but they and we were let down by Mini Finance.
12 March 2026
Completely satisfied 10/10
10 March 2026
Sanket was really helpful and answered every question I had.
08 March 2026
Andrew was great. Looked after us
08 March 2026
The Sales Executive was very courteous and helpful and kept us informed of the progress of the purchase of our new car.
24 March 2026
Polite staff and helpful
23 March 2026
Lady who dealt with me was excellent!
23 March 2026
Very efficient, excellent people skills
18 March 2026
The automatic booking system enabled me to book a 90 min slot for a full engine service. The service staff advised that this cannot be achieved. Nevertheless, the service was completed in around 2 hours. All service staff were efficient and friendly.
17 March 2026
Teah-Rose was brilliant and very helpful
17 March 2026
The MOT was completed on time. The service person was polite and efficient. A car wash was also offered.
16 March 2026
Great service, friendly staff
16 March 2026
Always receive great service from Sytner MINI Cardiff. Even when something doesn't go as planned, the team goes above and beyond to resolve the issue and make things right.
15 March 2026
Well done Demi! First class service from booking to collection.
15 March 2026
All good
FIND Sytner Cardiff.
Address
- Hadfield Road, Cardiff, South Glamorgan, CF11 8AQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 02920 558 970
Cardiff as well as surrounding areas including Bridgend, Merthyr Tydfil, Aberdare and Pontypridd
Address
- Hadfield Road, Cardiff, South Glamorgan, CF11 8AQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 -12:30
- Sun:CLOSED
Phone
- 02920 558 970
Cardiff as well as surrounding areas including Bridgend, Merthyr Tydfil, Aberdare and Pontypridd
25 March 2026
The delivery of the car was great when it arrived, smooth and easy but the lead up wasn't the same unfortunately. There was a delay on the car, fine, but the communication throughout this wasn't what I would expect or have experienced before sadly.